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What Features Do Renters Look for When Renting?

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A growing number of Canadians are now renting in order to stay in larger urban centres, or because they don’t want to be locked into a large purchase decision. To help uncover what renter’s want, Zolo conducted a rental property survey. We asked almost 900 renters to tell us what they wanted in a rental home, what rental features are important and to assess their overall commitment to being a life-long renter. 

Here’s what we found: 

Not surprisingly, most renters are millennials (51%), while 19% of renters fell into the Gen X camp, and another 17% fell into the Gen Z cohort (the generation after millennials). 

Only a small segment of renters was aged 45 or older, with only 1% reporting that they were aged 65 or older. 

About 41% of renters remained in the same rental home for three years or longer; quite surprisingly 9% of these renters stayed in the same rental unit for 10 or more years.  

  • 0 to 1 years: 17%
  • 1 to 3 years: 42%
  • 3 to 5 years: 17%
  • 5 to 7 years: 11%
  • 7 to 9 years: 3%
  • 10+ years: 9%

Renter's Guide - Additional Reading

What’s Most Important When Looking for a Rental?

The most significant factor to influence a renter’s decision about a rental unit was price, with 73% of respondents reporting that they stayed right on budget, 19% reporting that they found a unit that was under their budget and 8% said they went over budget. It’s fair to say that pricing and budget is one of the most important rental features when deciding on a place to live. 

But what monthly rental rate were renters willing to pay? 

  • 14% had a maximum rental budget of less than $500
  • 35% had a rental budget that was between $500 and $999
  • 28% had a rental budget that was between $1,000 and $1,499
  • 13% had a rental budget that was between $1,500 and $1,999
  • 5% had a rental budget that was between $2,000 and $2,499
  • 2% had a rental budget that was between $2,500 and $2,999
  • 2% had a rental budget of $3,000 or more

Rental rates aside, there are other features, both in the home and the community, that renters want.

The “must-have” features renters looked for in a rental home included: 

  1. A rental unit that was pet-friendly (47%)
  2. An updated kitchen (37%)
  3. A master bedroom with an ensuite (37%)
  4. Updated or newer model furnace and A/C units (31%) 
  5. A garage (28%)

On the other hand, the features renters cared less about was whether or not the home had a mudroom (65%) or pool (53%) or an in-law suite (47%) or if the home provided accessibility features for those with mobility issues (42%).

Renters are also picky about the location of a rental unit — favouring some community features over others. Asked to rate how important each neighbourhood feature was (and allowed multiple responses), 42% reported wanting a rental that was close to work while 34% of respondents want to be close to public transit. Other big draws were rental accommodations that were close to family and friends or schools (both 31%) or close proximity to nearby community stores (29%). 

Will You Always Be a Renter?

Turns out the vast majority of renters (83%) plan on buying a home, and relatively soon.

  • 41% of renters plan to buy property in the next 1 to 3 years
  • 26% of renters plan to buy in the next 3 to 5 years
  • 12% of renters plan to buy within the year
  • 11% of renters plan to buy in six to 10 years
  • 10% of renters plan to buy a decade or more from now

For many renters, the biggest obstacle to purchasing their own home is saving up. Turns out 34% believe they need a larger down payment, while 14% cannot buy because they do not qualify for a mortgage; another 14% are in the process of repairing their credit score, while 12% cited the “lack of affordable housing options” as their main obstacles to taking a leap into homeownership. 

Renter's Guide - Additional Reading

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Romana King

Romana King is an award-winning personal finance writer, real estate expert, Contributing Editor at Zolo Homebase, and a best-selling Amazon author of House Poor No More: 9 Steps that Grow the Value of Your Home and Net Worth. Romana has contributed to various business and lifestyle publications including CBC.ca, Toronto Sun, Maclean’s, MoneySense, Globe & Mail Custom Content Team, among others.