{"id":23348,"date":"2024-01-18T16:39:20","date_gmt":"2024-01-18T21:39:20","guid":{"rendered":"https:\/\/www.zolo.ca\/blog\/?p=23348"},"modified":"2024-01-19T08:29:58","modified_gmt":"2024-01-19T13:29:58","slug":"tresa-real-estate","status":"publish","type":"post","link":"https:\/\/www.zolo.ca\/blog\/tresa-real-estate","title":{"rendered":"TRESA Explained: Canada\u2019s Trust in Real Estate Services Act"},"content":{"rendered":"\n\n\n<p>TRESA stands for the Trust in Real Estate Services Act. It\u2019s consumer protection legislation that governs the conduct of real estate agents and brokerages in Ontario.<\/p>\n\n\n\n<p>This amendment changed the name of REBBA 2002, the Real Estate and Business Brokers Act. The changing of the act takes steps to improve transparency between real estate agents and their clients. However, it also attemps to remedy the negative public perception of realtors.<\/p>\n\n\n\n<section class=\"wp-block-zolo-related flex items-center py-6 leading-tight border-t border-b border-blacklight undefined\"><p class=\"font-serif pr-6 md:pr-12 mr-6 md:flex-shrink-0 border-r border-blacklight\">Related content<\/p><p class=\"related-link w-full my-0\"><a href=\"https:\/\/www.zolo.ca\/blog\/find-a-real-estate-agent-in-new-city\">How to Find a Real Estate Agent in a New City or Country<\/a><\/p><\/section>\n\n\n\n<p>The most notable assaults on that public opinion are the successful class-action lawsuits against realtors in the United States. In these lawsuits, homebuyers sued real estate companies for allegedly colluding to artificially inflate agent commissions. These lawsuits have led to copycat cases in Canada \u2013 with <a href=\"https:\/\/betterdwelling.com\/class-action-against-toronto-real-estate-industry-price-fixing-get-approved\/\">similar class-action suits<\/a> emerging in Ontario and Alberta.&nbsp;<\/p>\n\n\n\n<p>TRESA was introduced to ensure the scenarios that led to these lawsuits don\u2019t happen in the future, with new requirements to add transparency and clarity to real estate transactions in Ontario.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-key-takeaways\">Key Takeaways<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Replacing REBBA 2002, TRESA came into effect on December 1, 2023.<\/li><li>TRESA ensures agents operate by a new code of ethics and offers improved disclosure and transparency<\/li><li>Open bidding is now allowed at the seller\u2019s discretion, so more buyers will soon have more information when participating in bidding wars<\/li><li>Two real estate agents from the same brokerage may now represent both buy and seller &#8211; as long as they follow the rules<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-who-does-tresa-impact\">Who Does TRESA Impact?<\/h3>\n\n\n\n<p>TRESA is a significant piece of consumer protection legislation that governs the conduct of real estate agents and brokerages in Ontario. Subsequently, if you\u2019ve interacted with a real estate agent in Ontario, you\u2019ve interacted with TRESA. You could be a homebuyer, a homeowner selling their property, a landlord, or a tenant.<\/p>\n\n\n\n<p>Most importantly, TRESA aims to enhance professional standards, ethics, and transparency in the real estate industry. <strong>The new rules under TRESA came into effect on December 1, 2023<\/strong>, and have a substantial impact on the day-to-day activities of real estate agents and their brokerages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-does-tresa-change-for-home-buyers-and-sellers?\">What Does TRESA Change for Home Buyers and Sellers?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1029\" loading=\"lazy\" src=\"https:\/\/www.zolo.ca\/blog\/wp-content\/uploads\/2024\/01\/140612-TRESA-Explained-In-Line-Images_Superside_D2_Image-2-1024x1029.png\" alt=\"\" class=\"wp-image-23349\"\/><\/figure>\n\n\n\n<p>TRESA has a wide-ranging impact on how homebuyers interact with real estate agents, including:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Improved Disclosure<\/h3>\n\n\n\n<p>TRESA changes the information and disclosure obligations of realtors to promote clarity in real estate transactions. As a result, Realtors are now required to provide more information to their clients and self-represented parties and share a new RECO Information Guide that explains the key aspects of TRESA and how it affects them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A New Code of Ethics<\/h3>\n\n\n\n<p>TRESA introduces a revamped Code of Ethics for realtors. This new Code of Ethics focuses on the ethical obligations of realtors, including higher standards of conduct and professionalism when dealing with clients and self-represented parties.<\/p>\n\n\n\n<p>The Code of Ethics covers topics such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Conflicts of interest<\/li><li>Confidentiality<\/li><li>Competence<\/li><li>Honesty<\/li><li>Integrity<\/li><li>Fairness<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Designated Representation<\/h3>\n\n\n\n<p>TRESA introduces designated representation, allowing two agents from the same brokerage to represent both the buyer and the seller. This provides more choice, flexibility, and transparency for buyers and sellers while eliminating confusion around multiple representation with separate agents at the same brokerage. Consequently, this could allow buyers and sellers to feel like they have individual representation in multiple representation scenarios.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Open Bidding<\/h3>\n\n\n\n<p>TRESA now permits the sharing of the contents of offers with the seller\u2019s written direction, allowing sellers to instruct their realtors to share offer details with every potential buyer.<\/p>\n\n\n\n<p>This change will help empower Ontarians to be confident when making real estate transactions. Of all the changes, open bidding is probably the most notable change within TRESA. Open bidding, initially proposed in the Liberal Government\u2019s <a href=\"https:\/\/liberal.ca\/our-platform\/protecting-your-rights\">Home Buyers\u2019 Bill of Rights<\/a> policy in their last election platform, intends to eliminate any economic loss that comes from closed bidding.<\/p>\n\n\n\n<section class=\"wp-block-zolo-related flex items-center py-6 leading-tight border-t border-b border-blacklight undefined\"><p class=\"font-serif pr-6 md:pr-12 mr-6 md:flex-shrink-0 border-r border-blacklight\">Related content<\/p><p class=\"related-link w-full my-0\"><a href=\"https:\/\/www.zolo.ca\/blog\/how-to-find-a-real-estate-agent\">How to Find a Real Estate Agent<\/a><\/p><\/section>\n\n\n\n<p>For example, in a bidding war where multiple buyers are submitting bids, a winning bidder might pay 10-20% more than the next-highest bidder simply because they don\u2019t know what other buyers are bidding. Sellers may choose to use the open bidding solution because it turns the sale into an open-auction format. This option is appealing to sellers because, when buyers have the confidence of knowing the market value of a property, they may bid more.&nbsp;<\/p>\n\n\n\n<p>Australia\u2019s housing market is a perfect illustration of an open bidding system in action.Open bidding in Australia has been the <a href=\"https:\/\/www.cbc.ca\/news\/business\/here-s-how-to-buy-a-home-in-australia-should-canada-follow-its-lead-1.3826727\">norm since the <\/a>1800s, but home prices in that country aren\u2019t much more affordable than in Canada. Experts estimate home prices in Australia are <a href=\"https:\/\/www.theglobeandmail.com\/report-on-business\/australians-lap-up-overpriced-real-estate-at-auctions\/article1321370\/\">overvalued by as much as 63%<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Self-Represented Parties<\/h3>\n\n\n\n<p>Finally, TRESA introduces self-represented parties as a more clear and intentional solution to the language around buyers or sellers who are not in a client relationship with a realtor. This relationship was previously described as a customer service agreement, which was admittedly a little confusing when thinking about whether or not someone was a client versus a customer.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-does-tresa-change-for-real-estate-agents-and-realtors?\">What Does TRESA Change for Real Estate Agents and Realtors?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"684\" loading=\"lazy\" src=\"https:\/\/www.zolo.ca\/blog\/wp-content\/uploads\/2023\/04\/Setting-a-monthly-budget-for-your-household-1024x684.png\" alt=\"\" class=\"wp-image-22783\"\/><\/figure>\n\n\n\n<p>While TRESA promises to change how Canadians buy and sell homes, the new legislation also impacts real estate agents and realtors. Here\u2019s how:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Clearer Disclosure<\/h3>\n\n\n\n<p>Realtors will now share a RECO Information Guide with clients, which explains the key aspects of TRESA and how it affects them. Generally, realtors are now required to provide more information to their clients and self-represented parties about their roles, responsibilities, and the services they provide as professionals.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">An Updated Code of Ethics<\/h3>\n\n\n\n<p>As evidenced by the change in the act\u2019s title \u2013 TRESA aims to create more trust between real estate professionals, clients, and self-represented parties. As a result, the updated <a href=\"https:\/\/www.orea.com\/advocacy\/TRESA-Phase-2-Updates?category=rthics\">Code of Ethics<\/a> is shorter and more clear about ethical concerns within the profession.<\/p>\n\n\n\n<section class=\"wp-block-zolo-related flex items-center py-6 leading-tight border-t border-b border-blacklight undefined\"><p class=\"font-serif pr-6 md:pr-12 mr-6 md:flex-shrink-0 border-r border-blacklight\">Related content<\/p><p class=\"related-link w-full my-0\"><a href=\"https:\/\/www.zolo.ca\/blog\/difference-realtors-agents-brokers\">What&#8217;s the Difference Between Realtors, Agents, and Brokers<\/a><\/p><\/section>\n\n\n\n<p>Generally, the new Code of Ethics is more succinct and less open to interpretation. In addition, the Code of Ethics makes it very clear to professionals how they must conduct themselves. Finally, the Code of Ethics covers topics such as conflicts of interest, confidentiality, competence, honesty, integrity, and fairness.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Designated Representation<\/h3>\n\n\n\n<p><strong>&nbsp;<\/strong>This change to the act allows two agents from the same brokerage to represent both the buyer and the seller. This could combat the conflict of interest challenges that real estate professionals see in a multiple-representation scenario by assigning or \u201cdesignating\u201d representation from within the brokerage to different parties. This tool could remove risk for real estate professionals who are concerned about conflict of interest risk in multiple representation scenarios.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Open Bidding<\/h3>\n\n\n\n<p>TRESA permits, at the seller&#8217;s direction, the sharing of the contents of offers with buyers. In the past, this practice was not allowed by process and contract legislature in Ontario. Now, with the seller\u2019s written direction, realtors can disclose the details of competing with every potential buyer of that property.<\/p>\n\n\n\n<p>Open bidding will empower Ontarians to be confident when making real estate transactions. In addition, it may also eliminate economic waste and negative externalities in the process. Finally, open bidding can eliminate the risk of buyers overpaying for a property compared to the next-best offer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-are-brokerages-preparing-for-tresa?\">How Are Brokerages Preparing for TRESA?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"710\" loading=\"lazy\" src=\"https:\/\/www.zolo.ca\/blog\/wp-content\/uploads\/2024\/01\/bigstock-Real-estate-agent-showing-mode-274432192-1024x710.jpg\" alt=\"Agent showing house to people\" class=\"wp-image-23350\"\/><\/figure>\n\n\n\n<p>The Ontario Real Estate Association (OREA) has launched the <a href=\"https:\/\/www.orea.com\/tresa\">TRESA Guidance Hub<\/a>. The organization calls this hub a \u201cone-stop shop with all the information realtors will need to help them navigate the new rules and regulations.\u201d This hub has been efficient in educating real estate professionals on the updates and expectations.<\/p>\n\n\n\n<p>Most brokerages have already conducted mandatory TRESA training through webinars or in-person seminars. Brokerages also offer a host of other resources to ensure realtors are educated and compliant with this new legislature.&nbsp;&nbsp;<\/p>\n\n\n\n<section class=\"wp-block-zolo-related flex items-center py-6 leading-tight border-t border-b border-blacklight undefined\"><p class=\"font-serif pr-6 md:pr-12 mr-6 md:flex-shrink-0 border-r border-blacklight\">Related content<\/p><p class=\"related-link w-full my-0\"><a href=\"https:\/\/www.zolo.ca\/blog\/real-estate-podcasts\">Top 28 Real Estate Podcasts You Should Add to Your Queue<\/a><\/p><\/section>\n\n\n\n<p>Brokerages, alongside organizations like OREA, have been conducting information sessions, webinars, and Q&amp;A sessions. These education efforts will help real estate professionals understand the implications of TRESA and how to implement the changes in their day-to-day business&nbsp;<\/p>\n\n\n\n<p>Real estate professionals are familiarizing themselves with the updates to TRESA. These changes include the adoption of designated representation and a transparent offer process. Finally, this process allows for more disclosure and transparency in real estate transactions.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"trust-in-real-estate-services-act-(tresa)-resources\">Trust in Real Estate Services Act (TRESA) Resources<\/h2>\n\n\n\n<p>TRESA is still relatively new to Ontarians. As a result, to find more information, visit the following resources:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.orea.com\/tresa\">Ontario Real Estate Association (OREA)<\/a><\/li><li><a href=\"https:\/\/www.reco.on.ca\/agents-and-brokerages\/tresa-explained\">Real Estate Council of Ontario<\/a><\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"tresa-faqs:\">TRESA FAQs:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">What does TRESA stand for?<\/h3>\n\n\n\n<p>TRESA stands for Trust in Real Estate Services Act. This act is consumer protection legislation that governs the conduct of real estate agents and brokerages in Ontario.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is TRESA in Ontario real estate?&nbsp;<\/h3>\n\n\n\n<p>Consumer protection legislation governing the conduct of real estate agents and brokerages in Ontario.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">When does TRESA start?<\/h3>\n\n\n\n<p>TRESA comes into effect December 1<sup>st<\/sup>, 2023, replacing REBBA (Real Estate Business Broker Act&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How consumer protection legislation TRESA will impact Ontario real estate<\/p>\n","protected":false},"author":115,"featured_media":23151,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"guide":[],"class_list":["post-23348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-trends"],"acf":[],"zolo_excerpt":"","_links":{"self":[{"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/posts\/23348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/users\/115"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/comments?post=23348"}],"version-history":[{"count":3,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/posts\/23348\/revisions"}],"predecessor-version":[{"id":23354,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/posts\/23348\/revisions\/23354"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/media\/23151"}],"wp:attachment":[{"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/media?parent=23348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/categories?post=23348"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/tags?post=23348"},{"taxonomy":"guide","embeddable":true,"href":"https:\/\/www.zolo.ca\/blog\/wp-json\/wp\/v2\/guide?post=23348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}